Global Keys Concierge Ltd (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, and safeguard your data when you use our concierge, lifestyle, and event services.
1. Information We Collect
- Personal details (name, email, phone number, billing address, ID verification documents if required).
- Payment details (processed securely via trusted third-party providers, we do not store card details).
- Event preferences and booking details (e.g., requested tickets, seating, experiences).
2. How We Use Your Information
- To process and confirm event bookings.
- To provide concierge and lifestyle services as requested.
- To communicate with you about services, offers, or updates.
- To comply with legal or regulatory obligations.
3. Sharing of Information
We only share client details with:
- Verified event partners and booking providers (for reservations).
- Legal or regulatory authorities if required.
We never sell or misuse client information.
4. Data Security
We use secure systems and processes to protect your information against unauthorised access, disclosure, or misuse.
5. Your Rights
- Access and update your personal data.
- Request deletion of your data (subject to legal requirements).
- Withdraw consent for marketing communications.
For any privacy-related concerns, contact us at: info@globalkeyconcierge.com